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Date/Time: Tue, 02 Jul 2024 07:07:13 +0000
How to Post a Message for Support
ERROR - Sierra Chart closing with CloseSocket call and Graceful close
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| [2024-06-28 16:02:08] #1 [Go To First Post] |
| kkfreedom - Posts: 3 |
| Please see attached error log. Specifically at timestamp: 2024-06-28 08:46:12.586 I'm seeing "CloseSocket call." How can I fix this? 2024-06-28 08:45:40.143 | Trade activity files set size: 525 |
| Sierra error log.png / V - Attached On 2024-06-28 15:45:22 UTC - Size: 280.76 KB - 10 views |
| [2024-06-28 16:44:07] #2 [Go To First Post] |
| John - SC Support - Posts: 32739 |
| Those messages are normal, it just means that the process completed what it needed to do and closed. If you are seeing frequent disconnections/connections in the software (not in the log, but actually see the Status Bar going to red then back to green, or a downloading of historical data occurring often) then this would be caused by having a bad symbol somewhere that Rithmic does not like. You would need to find and remove that symbol from where it is located. Refer to the following for all the places to look for symbols: For the most reliable, advanced, and zero cost futures order routing, use the Teton service: |
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